ERP Implementation Challenges
ERP issues and challenges: a research synthesis
Faisal Mahmood, Abdul Zahid Khan, Rahat H. Bokhari. (2019). “ERP issues and challenges: a research synthesis”. Kybernetes
The paper systematically reviews ERP implementation literature to identify key issues and challenges. It synthesizes findings from 53 studies spanning 1999 to 2018.
Key Takeaways
Identifies 31 critical challenges in ERP implementation, with top issues including lack of top management support, ineffective change management, insufficient training, and integration difficulties. The study emphasizes the need for strategic management involvement to address these hurdles effectively.
Challenges in enterprise resource planning implementation: state‐of‐the‐art
Momoh, A., Roy, R., & Shehab, E. (2010). Challenges in enterprise resource planning implementation: state-of-the-art. Business Process Management Journal, 16(4), 537-565.
This paper provides a comprehensive literature review of critical factors leading to ERP implementation failures from 1997 to 2009. It categorizes the challenges and identifies the most common reasons for project failures based on an analysis of various studies.
Key Takeaways
Reviews common causes of ERP failures, emphasizing excessive customization, poor change management, and inadequate user training. Suggests that ERP success requires careful planning, realistic budgeting, and strong management commitment to change processes and ensure system adoption.